Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern about a listed site? This page covers how to get in touch and what happens once your message lands with us.
How to Reach the Team
The best way to contact us is by email at [email protected]. We read every message ourselves — there is no ticketing system standing between you and a real answer. We aim to reply within two working days, though it can take a little longer during busier periods.
A quick summary of what your message is about helps us route it to the right person and get back to you faster. If your question relates to a specific casino, name it directly rather than describing it generally — it saves a round of back-and-forth.
What People Usually Contact Us About
Most messages fall into a handful of categories. Here's what we typically hear from readers of a site focused on no KYC casinos and crypto gambling:
- Verification and coin questions — readers wanting clarity on which sites genuinely skip identity checks, what "no KYC" actually covers, or which cryptocurrencies a listed casino supports.
- Corrections — a bonus term that's changed, a licensing detail that's out of date, or a payout figure that no longer matches what a casino offers. We take these seriously since our rankings depend on accuracy.
- Legal and eligibility queries — readers unsure whether offshore crypto casinos are available to them given their state. We can point you to general information, but we're not able to give personal legal advice — for anything specific to your situation, a licensed attorney is the right call.
- Suggestions for coverage — a casino you'd like reviewed, or a topic around crypto gambling in the US you think we've missed.
- Responsible gambling concerns — if you or someone you know is struggling with gambling, tell us in your message and we'll point you toward support resources, including the National Problem Gambling Helpline.
Why Accuracy Matters on This Site
Our rankings of sites like BetPanda, CoinPoker Casino, Cryptorino, LuckyRollers and others cover fast-moving details — bonus terms, wagering requirements, supported coins, licensing status. Operators change these without much notice, so reader tips genuinely help keep our pages current. If you've noticed a mismatch between what we say and what a casino actually offers, we would rather know than have it sit uncorrected.
We also want to hear from readers checking on eligibility for their state, since availability and self-imposed restrictions vary by operator and can change. If you're unsure whether a site accepts players in your state, ask us and we'll tell you what we know, or point you to where you can check directly with the operator.
What to Expect After You Message Us
A real person reviews every email. We don't rely on automated replies to close out a query, so if your message needs a follow-up, you'll get one. During normal periods, expect a response within two working days; if your question is more involved — say, a detailed correction request — it may take a bit longer while we verify the details.
We can't resolve account issues, deposits, withdrawals or disputes with any casino directly, since we're an independent review site and not the operator. For anything involving your account, bonus, or a payout, contact that casino's own support team — our other reviews and guides can help you compare options if you're weighing up alternatives.
A Few Things Worth Knowing Before You Write In
- We don't provide tax advice. If your question touches on reporting crypto gambling winnings, that's a matter for a qualified tax professional.
- We don't advise on bypassing verification checks, geoblocks, or any site's terms — questions along those lines won't get a helpful answer from us.
- Every casino we cover is intended for players 18+ or 21+ depending on the site's own minimum and applicable state rules. If your message relates to underage access, we won't be able to assist beyond directing you to appropriate resources.
- If gambling has stopped feeling like entertainment, the National Problem Gambling Helpline (1-800-GAMBLER) is available, and it's worth remembering that offshore crypto casinos don't always offer the same self-exclusion tools or protections as state-regulated operators.
We appreciate every message, whether it's a correction, a question, or just feedback on how we can make Best Crypto Casinos more useful. Thanks for taking the time to reach out.